Where to stay · Luxury
The US Grant
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View on mapRefined 1910 hotel with an upscale restaurant, a chic cocktail lounge & a gym.via Google
A historic 1910 hotel built by Ulysses S. Grant's son, blending classic opulence with modern comfort.
Reviews from Google
I’m pretty disappointed with our stay here. I specifically booked this hotel through the Chase Edit program because of the extra perks, but in the end I didn't receive any. I know the room upgrade is "subject to availability" and I did not receive one...but I’d even reached out to the concierge before our trip to ask for an upper floor. Instead, they put us on the absolute lowest guest floor possible. Also, the welcome amenity that was promised? Never showed up. The biggest issue was the $100 hotel credit and the breakfast benefit. The front desk flat out refused to honor them because I didn't have the physical Chase credit card on me...only my virtual one (tap to pay) on my phone. Look, I have a lot of cards and I don't carry every single piece of plastic when I travel. I’ve never had an issue like this at other Chase hotels before. It was very frustrating because I even got the Chase concierge on the phone to talk to the manager and confirm my card and it being active, they still wouldn't budge. It felt like they were just looking for excuses not to give us what we paid for. The only saving grace was the cleaning service. The staff were so nice and did a superb job keeping the room in great shape, but the management side of things was a total mess. Won't be staying here again.
A fancy-ish hotel with very nice finishes. Our room was nicely appointed and felt expensive, from the art to the bathroom fixtures, it definitely felt like a nice step up from an average hotel. The soaps and lotion smelled incredible...which is probably why they leave a card in the bathroom noting how they will charge you $62 if you take it home with you! The history of the hotel itself is very neat; they have plaques that mention how various parts of the hotel have either been restored or renovated, like some of the meeting rooms...one of them used to be the hotel's wine cellar! The in-room dining menu had a copy of the hotel's menu from the 40s...it was pretty neat to see what they offered and how prices and tastes have changed. The lobby is also very pretty to walk around and check out.
Horrible experience from start to end. Had retirement event to attend and ended up arriving late to event because despite getting to hotel at 330, we didn’t get our room until about 5pm. Kept getting strung along that “room was being cleaned.” Bag then took another 30 min to arrive. Air conditioning didn’t work. Waited hours to have someone come “look at it” , ended up leaving at 11pm because who can sleep in muggy 80 degree room. Drove home in the middle of the night despite trying to have a romantic evening away. Front desk said valet wouldn’t be charged and they would follow up. They not only fully charged valet but never followed up. Had to call hotel back to get valet refunded. Nightmare experience for a 5 star hotel. Also NO Pool. DONT STAY HERE
Other than the lobby, there is absolutely nothing luxurious about this hotel. I’ve stayed at Residence Inn hotels that are far superior. Room: the moment you step into the small and old elevators, you should know what’s to come. I stayed at one of their premium suites. What you get are old, stained carpets, a view to endless graffiti in the city, and an oddly narrow and small shower. Decent bedroom size with a living room, but everything is old and dated. Endless Noise: The US Grant is situated right near the Civic Center Amtrak Station and the Broadway & 3rd Ave trolley paths. Every time a trolley approaches a street crossing, loud electronic bells and crossing gate alarms trigger. Because the trolleys run frequently (every 15 minutes or so during the day) and apparently trains through the night, this creates a repetitive, "alarm-like" siren that literally keeps you up all night, and are impossible to ignore throughout the day as well. Atmosphere and location: a brief stroll around town will get you infinite homeless individuals on nearly every street corner as you stumble into iconic places like The House Of Blues, infinite amount of clubs and good restaurants, the original Ghirardelli chocolate ice cream (not to be missed), The Laugh Factory, Mad House Comedy Club, and several other stand up comedy clubs and interesting places if you’re into the night life. Final thoughts: no pool, $70/day for parking plus endless tips, great hotel service and clean rooms with a beautiful lobby but considering the insufferable 24-hour noise, the sub-par (premium) rooms, and horribly disappointing views, I strongly recommend taking a 15-minute drive to Coronado and staying at Hotel Del Coronado by Hilton, or a distant second choice, the Marriott in Coronado. You’re better off driving downtown for dinner at Mister A’s (also highly recommended), than staying here, unless you’re performing at the Laugh Factory, need to catch a train somewhere the next morning, or feel like you’re in Manhattan. My wife and I will never return.
Beautiful hotel in the heart of San Diego! We enjoyed our staycation here, a great value for the price. Enjoyed the live music in the lobby and the staff service was truly exceptional, from the check in staff to the in room dining staff, everyone was very professional, friendly and attentive to our needs. The room was clean and the products provided were of good quality. My husband forgot his coat in the room and it was absolutely no problem getting it back after check out. We absolutely plan to come back. My only suggestion would be to improve the vegan friendly options for in-room dining to more than just fruit.